Online banking penetration in the EU 2007-2024, by area type

Published by Statista Research Department, Feb 17, 2025

Online banking usage in the European Union (EU) is highest among urban residents. In 2024, 76 percent of individuals living in cities used online banking services. The adoption rate was also significant in towns and suburbs, exceeding 70 percent, while rural areas showed a penetration rate of 67.74 percent.

Penetration rate of online banking in the European Union (EU) from 2007 to 2024, by living area type

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Source

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Release date

December 2024

Region

EU

Survey time period

2007 to 2024

Age group

16 to 74 years

Method of interview

Questionnaire

Supplementary notes

This statistic is based on the annual EU survey on the use of Information and Communication Technologies in households and individuals. Data are collected on a yearly basis by the National Statistical Institutes and are based on Eurostat's annual model questionnaire. 

Data refers to the share of individuals who used the internet for internet banking within the last three months before the survey. Internet banking includes electronic transactions with a bank for payment and similar activities, or for looking up account information. 

*Estimated by the source.

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