Attitudes towards access to digital legal services UK 2024

Published by
Raphael Bohne,
Feb 5, 2025

A survey conducted in 2024 among legal services users in the United Kingdom (UK) revealed that, when it came to accessing legal services digitally, most agreed that it was imprtant for them to have met the person working on their case in person. Many also agreed digital legal services made it easier for them to fit it into their schedule.

Legal service user attitudes towards access to digital legal services in the United Kingdom in 2024

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Release date

July 2024

Region

United Kingdom

Survey time period

February 20th to March 12th, 2024

Number of respondents

3,633 respondents

Age group

18 years and older

Special properties

legal services users

Method of interview

Online panel

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Topics

Legal services industry in the UKLegal services industry in the U.S.Legal services industry in Europe
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