According to a GP survey in 2024, roughly three in ten GP patients had a remote appointment the last time. This was mostly over the phone, while roughly one percent reported having the appointment via text message. Over two-third of respondents still reported having had a face-to-face appointment the last time.
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Share of patients who had a face-to-face or phone appointment with their GP in England in 2024
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NHS. (July 11, 2024). Share of patients who had a face-to-face or phone appointment with their GP in England in 2024 [Graph]. In Statista. Retrieved June 28, 2025, from https://www.statista.com/statistics/1559830/share-of-gp-patients-by-appointment-type-england/
NHS. "Share of patients who had a face-to-face or phone appointment with their GP in England in 2024." Chart. July 11, 2024. Statista. Accessed June 28, 2025. https://www.statista.com/statistics/1559830/share-of-gp-patients-by-appointment-type-england/
NHS. (2024). Share of patients who had a face-to-face or phone appointment with their GP in England in 2024. Statista. Statista Inc.. Accessed: June 28, 2025. https://www.statista.com/statistics/1559830/share-of-gp-patients-by-appointment-type-england/
NHS. "Share of Patients Who Had a Face-to-face or Phone Appointment with Their Gp in England in 2024." Statista, Statista Inc., 11 Jul 2024, https://www.statista.com/statistics/1559830/share-of-gp-patients-by-appointment-type-england/
NHS, Share of patients who had a face-to-face or phone appointment with their GP in England in 2024 Statista, https://www.statista.com/statistics/1559830/share-of-gp-patients-by-appointment-type-england/ (last visited June 28, 2025)
Share of patients who had a face-to-face or phone appointment with their GP in England in 2024 [Graph], NHS, July 11, 2024. [Online]. Available: https://www.statista.com/statistics/1559830/share-of-gp-patients-by-appointment-type-england/
