According to a survey conducted in 2024, close to 15 percent of respondents' health claims were rejected by third-party administrators or hospitals in India. On the other hand, the incorporation of online channels has resulted in a decline in the claim rejection rate to 2.5 percent.
Health insurance claim rejection in India as of June 2024, by channel
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Policybazaar. (June 23, 2024). Health insurance claim rejection in India as of June 2024, by channel [Graph]. In Statista. Retrieved May 18, 2025, from https://www.statista.com/statistics/1611429/india-health-claim-rejection-by-channel/
Policybazaar. "Health insurance claim rejection in India as of June 2024, by channel." Chart. June 23, 2024. Statista. Accessed May 18, 2025. https://www.statista.com/statistics/1611429/india-health-claim-rejection-by-channel/
Policybazaar. (2024). Health insurance claim rejection in India as of June 2024, by channel. Statista. Statista Inc.. Accessed: May 18, 2025. https://www.statista.com/statistics/1611429/india-health-claim-rejection-by-channel/
Policybazaar. "Health Insurance Claim Rejection in India as of June 2024, by Channel." Statista, Statista Inc., 23 Jun 2024, https://www.statista.com/statistics/1611429/india-health-claim-rejection-by-channel/
Policybazaar, Health insurance claim rejection in India as of June 2024, by channel Statista, https://www.statista.com/statistics/1611429/india-health-claim-rejection-by-channel/ (last visited May 18, 2025)
Health insurance claim rejection in India as of June 2024, by channel [Graph], Policybazaar, June 23, 2024. [Online]. Available: https://www.statista.com/statistics/1611429/india-health-claim-rejection-by-channel/
