Favorite return methods for online purchases in Netherlands 2024

Published by
F. Watty,
May 27, 2025

A 2024 study indicated that return of online purchases on parcel shops or convenience stores was the preferred method for Dutch shoppers. According to the study findings, ** percent of shoppers in the Netherlands favored home collection as a return method for products bought online.

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Return method preferences among online shoppers in the Netherlands in 2024

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Release date

October 2024

Region

Netherlands

Survey time period

2024

Number of respondents

12,000 shoppers*

Supplementary notes

*Total number of shoppers surveyed across 24 countries. The number of respondents from the Netherlands was not specified in this report.

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Overview

6

United Kingdom

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Germany

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France

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Italy

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Spain

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Other countries

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E-commerce returns in EuropeE-commerce returns in the United StatesE-commerce in the European UnionOnline deliveries and returns in the United Kingdom (UK)E-commerce in Central and Eastern Europe (CEE)
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