The share of market revenue returned to retailers in Italy was **** percent in 2024. The return rate increased by *** percentage points from 2017 to 2025 and is forecast to decrease to *** percent by 2029. In Germany, the return rate in 2024 was *** percent.
According to Statista Market Insights, return rates indicate the percentage of market revenue returned to the retailer through delivery methods like courier collection, drop-off, or postal service.
These estimates are based on a model driven by third-party survey results, Statista Consumer Insights data, and economic drivers.
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Statista. (August 31, 2024). Share of returns as a percentage of e-commerce market revenue in Italy from 2017 to 2029 [Graph]. In Statista. Retrieved June 07, 2025, from https://www.statista.com/statistics/1614923/e-commerce-return-rate-in-italy/
Statista. "Share of returns as a percentage of e-commerce market revenue in Italy from 2017 to 2029." Chart. August 31, 2024. Statista. Accessed June 07, 2025. https://www.statista.com/statistics/1614923/e-commerce-return-rate-in-italy/
Statista. (2024). Share of returns as a percentage of e-commerce market revenue in Italy from 2017 to 2029. Statista. Statista Inc.. Accessed: June 07, 2025. https://www.statista.com/statistics/1614923/e-commerce-return-rate-in-italy/
Statista. "Share of Returns as a Percentage of E-commerce Market Revenue in Italy from 2017 to 2029." Statista, Statista Inc., 31 Aug 2024, https://www.statista.com/statistics/1614923/e-commerce-return-rate-in-italy/
Statista, Share of returns as a percentage of e-commerce market revenue in Italy from 2017 to 2029 Statista, https://www.statista.com/statistics/1614923/e-commerce-return-rate-in-italy/ (last visited June 07, 2025)
Share of returns as a percentage of e-commerce market revenue in Italy from 2017 to 2029 [Graph], Statista, August 31, 2024. [Online]. Available: https://www.statista.com/statistics/1614923/e-commerce-return-rate-in-italy/
