In 2024, ** percent of fintechs reported a significant reduction in business costs as a result of AI implementation. An additional ** percent indicated slight improvements, while only **** percent reported a worsening of cost efficiency. The impact of AI on cost reduction was notably stronger among fintechs operating in advanced economies.
The survey sample comprises 717 data points collected from fintech firms operating across multiple jurisdictions, as a single firm may have subsidiaries in different regions. In total, 240 fintech companies were surveyed across six key retail-facing business verticals - digital lending, digital capital raising, digital payments, digital banking and savings, insurtech, and wealthtech - and six geographic regions: Asia-Pacific, Europe, Latin America and the Caribbean, Middle East and North Africa, the U.S. and Canada, and Sub-Saharan Africa.
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Cambridge Judge Business School. (June 18, 2025). Impact of artificial intelligence (AI) on the fintech sector's business cost reduction in 2024 [Graph]. In Statista. Retrieved July 05, 2025, from https://www.statista.com/statistics/1617478/ai-fintech-impact-on-business-cost-reduction/
Cambridge Judge Business School. "Impact of artificial intelligence (AI) on the fintech sector's business cost reduction in 2024." Chart. June 18, 2025. Statista. Accessed July 05, 2025. https://www.statista.com/statistics/1617478/ai-fintech-impact-on-business-cost-reduction/
Cambridge Judge Business School. (2025). Impact of artificial intelligence (AI) on the fintech sector's business cost reduction in 2024. Statista. Statista Inc.. Accessed: July 05, 2025. https://www.statista.com/statistics/1617478/ai-fintech-impact-on-business-cost-reduction/
Cambridge Judge Business School. "Impact of Artificial Intelligence (Ai) on The Fintech Sector's Business Cost Reduction in 2024." Statista, Statista Inc., 18 Jun 2025, https://www.statista.com/statistics/1617478/ai-fintech-impact-on-business-cost-reduction/
Cambridge Judge Business School, Impact of artificial intelligence (AI) on the fintech sector's business cost reduction in 2024 Statista, https://www.statista.com/statistics/1617478/ai-fintech-impact-on-business-cost-reduction/ (last visited July 05, 2025)
Impact of artificial intelligence (AI) on the fintech sector's business cost reduction in 2024 [Graph], Cambridge Judge Business School, June 18, 2025. [Online]. Available: https://www.statista.com/statistics/1617478/ai-fintech-impact-on-business-cost-reduction/
