U.S. consumers' communication of customer service experiences 2012

Published by Statista Research Department, May 2, 2012
This survey details U.S. consumers' communication of good or poor customer service experiences in 2012. Some 48 percent of respondents say that they always tell people about their positive customer service experiences.
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How often do you tell other people about your good / poor customer service experiences?

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Release date

May 2012

Region

United States

Survey time period

February 22. - 29., 2012

Number of respondents

1,000 respondents

Age group

8-19 years

Method of interview

Face-to-face interview

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