This statistic displays the percentage of U.S. adult internet users who have consulted or posted online reviews or rankings on health related topics in 2010 and 2012. In 2010, 16 percent of those surveyed reported consulting online rankings or reviews of doctors or other providers. The internet has become a diagnostic tool for about one-third of adults in the United States.
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Percentage of adult U.S. internet users that have used or made reviews or rankings on health topics in 2010 and 2012
Characteristic
2010
2012
Consulted online reviews of particular drugs or medical treatments
24%
18%
Consulted online ranking or reviews of doctors or other providers
16%
17%
Consulted online rankings or reviews of hospitals or medical facilities
15%
14%
Posted a review online of a doctor
4%
4%
Posted a review online of a hospital
3%
3%
Posted your experiences with a particular drug or medical treatment online
4%
3%
0%10%20%2.5%5%7.5%12.5%15%17.5%22.5%25%27.5%
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Pew Research Center. (January 31, 2013). Percentage of adult U.S. internet users that have used or made reviews or rankings on health topics in 2010 and 2012 [Graph]. In Statista. Retrieved June 19, 2025, from https://www.statista.com/statistics/318901/us-internet-users-that-consulted-or-posted-online-reviews-or-rankings-for-health-related-subjects/
Pew Research Center. "Percentage of adult U.S. internet users that have used or made reviews or rankings on health topics in 2010 and 2012." Chart. January 31, 2013. Statista. Accessed June 19, 2025. https://www.statista.com/statistics/318901/us-internet-users-that-consulted-or-posted-online-reviews-or-rankings-for-health-related-subjects/
Pew Research Center. (2013). Percentage of adult U.S. internet users that have used or made reviews or rankings on health topics in 2010 and 2012. Statista. Statista Inc.. Accessed: June 19, 2025. https://www.statista.com/statistics/318901/us-internet-users-that-consulted-or-posted-online-reviews-or-rankings-for-health-related-subjects/
Pew Research Center. "Percentage of Adult U.S. Internet Users That Have Used or Made Reviews or Rankings on Health Topics in 2010 and 2012." Statista, Statista Inc., 31 Jan 2013, https://www.statista.com/statistics/318901/us-internet-users-that-consulted-or-posted-online-reviews-or-rankings-for-health-related-subjects/
Pew Research Center, Percentage of adult U.S. internet users that have used or made reviews or rankings on health topics in 2010 and 2012 Statista, https://www.statista.com/statistics/318901/us-internet-users-that-consulted-or-posted-online-reviews-or-rankings-for-health-related-subjects/ (last visited June 19, 2025)
Percentage of adult U.S. internet users that have used or made reviews or rankings on health topics in 2010 and 2012 [Graph], Pew Research Center, January 31, 2013. [Online]. Available: https://www.statista.com/statistics/318901/us-internet-users-that-consulted-or-posted-online-reviews-or-rankings-for-health-related-subjects/
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