Retail consumers customer experience preferences in the United Kingdom (UK) 2014

Published by Statista Research Department, May 22, 2014
This statistic shows the results of survey question consumers "what are the key opportunities for retailers to improve consumers’ customer experience" in the United Kingdom in 2014. Of respondents, 67 percent believed more convenient store locations would improve the customer experience.

What are the key opportunities for retailers to improve consumers’ customer experience?*

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Release date

May 2014

Region

United Kingdom

Survey time period

2014

Number of respondents

2,000 respondents

Age group

18 years and older

Special properties

Nationally representative of UK consumers

Method of interview

Questionnaire and personal interview

Supplementary notes

* Figures show the percentage of people ranking the factor within their top five.

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