Car dealer rating of manufacturer's dealing with weak performance in the UK Jan. 2016

Published by Statista Research Department, Mar 2, 2016
This statistic shows different dealership franchises' ratings of the manufacturer's penalties and escalation process for weak performance in terms of fairness and reasonability in the United Kingdom (UK) according to a car dealership survey carried out in January 2016. The respondents gave a score out of ten. Jaguar dealers gave the process for weak performance used by their manufacturer the lowest rating while the highest score of 8.9 out of 10 was given by Mercedes dealers.
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How satisfied are you that the penalties and escalation process for weak performance used by your manufacturer are fair and reasonable?

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Release date

March 2016

Region

United Kingdom

Survey time period

January 2016

Number of respondents

1,603 respondents

Special properties

Car franchise dealers

Method of interview

Questionnaire

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