This statistic shows the share of cloud-based and premise-based call centers in North America as of April 2017. During the survey, 25 percent of respondents said their call center was a cloud-based call center.
Share of cloud-based and premise-based call centers in North America as of April 2017
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Evolve IP. (July 10, 2017). Share of cloud-based and premise-based call centers in North America as of April 2017 [Graph]. In Statista. Retrieved May 09, 2025, from https://www.statista.com/statistics/321722/share-of-cloud-based-and-premise-based-call-centers-north-america/
Evolve IP. "Share of cloud-based and premise-based call centers in North America as of April 2017." Chart. July 10, 2017. Statista. Accessed May 09, 2025. https://www.statista.com/statistics/321722/share-of-cloud-based-and-premise-based-call-centers-north-america/
Evolve IP. (2017). Share of cloud-based and premise-based call centers in North America as of April 2017. Statista. Statista Inc.. Accessed: May 09, 2025. https://www.statista.com/statistics/321722/share-of-cloud-based-and-premise-based-call-centers-north-america/
Evolve IP. "Share of Cloud-based and Premise-based Call Centers in North America as of April 2017." Statista, Statista Inc., 10 Jul 2017, https://www.statista.com/statistics/321722/share-of-cloud-based-and-premise-based-call-centers-north-america/
Evolve IP, Share of cloud-based and premise-based call centers in North America as of April 2017 Statista, https://www.statista.com/statistics/321722/share-of-cloud-based-and-premise-based-call-centers-north-america/ (last visited May 09, 2025)
Share of cloud-based and premise-based call centers in North America as of April 2017 [Graph], Evolve IP, July 10, 2017. [Online]. Available: https://www.statista.com/statistics/321722/share-of-cloud-based-and-premise-based-call-centers-north-america/
