This statistic shows the actions consumers have taken when either satisfied or dissatisfied with a product or service in the United Kingdom (UK) in 2014. According to the consumer survey, ** percent of respondents wrote a review on an independent review website such as Trip Advisor when they were satisfied with a product/service, compared to * percent who said they would write a review when dissatisfied.
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Deloitte. (July 1, 2014). Actions taken by consumers when satisfied or dissatisfied with a product or a service in the United Kingdom (UK) in 2014 [Graph]. In Statista. Retrieved July 11, 2025, from https://www.statista.com/statistics/324557/actions-taken-when-satisfied-or-dissatisfied-with-a-product-services-in-the-united-kingdom-uk/
Deloitte. "Actions taken by consumers when satisfied or dissatisfied with a product or a service in the United Kingdom (UK) in 2014 ." Chart. July 1, 2014. Statista. Accessed July 11, 2025. https://www.statista.com/statistics/324557/actions-taken-when-satisfied-or-dissatisfied-with-a-product-services-in-the-united-kingdom-uk/
Deloitte. (2014). Actions taken by consumers when satisfied or dissatisfied with a product or a service in the United Kingdom (UK) in 2014 . Statista. Statista Inc.. Accessed: July 11, 2025. https://www.statista.com/statistics/324557/actions-taken-when-satisfied-or-dissatisfied-with-a-product-services-in-the-united-kingdom-uk/
Deloitte. "Actions Taken by Consumers When Satisfied or Dissatisfied with a Product or a Service in The United Kingdom (Uk) in 2014 ." Statista, Statista Inc., 1 Jul 2014, https://www.statista.com/statistics/324557/actions-taken-when-satisfied-or-dissatisfied-with-a-product-services-in-the-united-kingdom-uk/
Deloitte, Actions taken by consumers when satisfied or dissatisfied with a product or a service in the United Kingdom (UK) in 2014 Statista, https://www.statista.com/statistics/324557/actions-taken-when-satisfied-or-dissatisfied-with-a-product-services-in-the-united-kingdom-uk/ (last visited July 11, 2025)
Actions taken by consumers when satisfied or dissatisfied with a product or a service in the United Kingdom (UK) in 2014 [Graph], Deloitte, July 1, 2014. [Online]. Available: https://www.statista.com/statistics/324557/actions-taken-when-satisfied-or-dissatisfied-with-a-product-services-in-the-united-kingdom-uk/
