The annual total number of customers who switched their current bank account provider in the United Kingdom (UK) fluctuated significantly over the years between 2012 and 2024, with an overall decreasing trend until 2022. After 2022, however, account switches increased notably, reaching a record high of 1.32 million in 2024.
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Annual number of customers switching their current bank account provider in the United Kingdom (UK) from 2012 to 2024
(in millions)
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Pay.UK. (October 29, 2024). Annual number of customers switching their current bank account provider in the United Kingdom (UK) from 2012 to 2024 (in millions) [Graph]. In Statista. Retrieved June 20, 2025, from https://www.statista.com/statistics/417417/number-of-switching-current-bank-accounts-annually-uk/
Pay.UK. "Annual number of customers switching their current bank account provider in the United Kingdom (UK) from 2012 to 2024 (in millions)." Chart. October 29, 2024. Statista. Accessed June 20, 2025. https://www.statista.com/statistics/417417/number-of-switching-current-bank-accounts-annually-uk/
Pay.UK. (2024). Annual number of customers switching their current bank account provider in the United Kingdom (UK) from 2012 to 2024 (in millions). Statista. Statista Inc.. Accessed: June 20, 2025. https://www.statista.com/statistics/417417/number-of-switching-current-bank-accounts-annually-uk/
Pay.UK. "Annual Number of Customers Switching Their Current Bank Account Provider in The United Kingdom (Uk) from 2012 to 2024 (in Millions)." Statista, Statista Inc., 29 Oct 2024, https://www.statista.com/statistics/417417/number-of-switching-current-bank-accounts-annually-uk/
Pay.UK, Annual number of customers switching their current bank account provider in the United Kingdom (UK) from 2012 to 2024 (in millions) Statista, https://www.statista.com/statistics/417417/number-of-switching-current-bank-accounts-annually-uk/ (last visited June 20, 2025)
Annual number of customers switching their current bank account provider in the United Kingdom (UK) from 2012 to 2024 (in millions) [Graph], Pay.UK, October 29, 2024. [Online]. Available: https://www.statista.com/statistics/417417/number-of-switching-current-bank-accounts-annually-uk/