As of the second half of 2022, Lloyds Bank General Insurance Limited received the largest number of customer complaints among the insurance and pure protection services providers considered in the United Kingdom (UK). A total of 6,729 complaints against insurance and protection services provided by company were submitted during the second half of 2022. In the same period, the number of closed complaints against Lloyds Bank General Insurance Limited exceeded the number of opened ones, meaning that the Financial Conduct Authority (FCA) closed also some complaints opened in previous semesters.
Number of complaints relating to insurance and pure protection services in the United Kingdom (UK) in the 2ndt half of 2022, by company
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Financial Conduct Authority. (April 27, 2023). Number of complaints relating to insurance and pure protection services in the United Kingdom (UK) in the 2ndt half of 2022, by company [Graph]. In Statista. Retrieved May 11, 2025, from https://www.statista.com/statistics/418829/customer-complaints-regarding-insurance-and-protection-services-in-uk/
Financial Conduct Authority. "Number of complaints relating to insurance and pure protection services in the United Kingdom (UK) in the 2ndt half of 2022, by company ." Chart. April 27, 2023. Statista. Accessed May 11, 2025. https://www.statista.com/statistics/418829/customer-complaints-regarding-insurance-and-protection-services-in-uk/
Financial Conduct Authority. (2023). Number of complaints relating to insurance and pure protection services in the United Kingdom (UK) in the 2ndt half of 2022, by company . Statista. Statista Inc.. Accessed: May 11, 2025. https://www.statista.com/statistics/418829/customer-complaints-regarding-insurance-and-protection-services-in-uk/
Financial Conduct Authority. "Number of Complaints Relating to Insurance and Pure Protection Services in The United Kingdom (Uk) in The 2ndt Half of 2022, by Company ." Statista, Statista Inc., 27 Apr 2023, https://www.statista.com/statistics/418829/customer-complaints-regarding-insurance-and-protection-services-in-uk/
Financial Conduct Authority, Number of complaints relating to insurance and pure protection services in the United Kingdom (UK) in the 2ndt half of 2022, by company Statista, https://www.statista.com/statistics/418829/customer-complaints-regarding-insurance-and-protection-services-in-uk/ (last visited May 11, 2025)
Number of complaints relating to insurance and pure protection services in the United Kingdom (UK) in the 2ndt half of 2022, by company [Graph], Financial Conduct Authority, April 27, 2023. [Online]. Available: https://www.statista.com/statistics/418829/customer-complaints-regarding-insurance-and-protection-services-in-uk/
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