This statistic shows the share of consumers who are very satisfied with selected retailers in Canada as of May 2014 and 2016. During the survey, 63 percent of the respondents said they were very satisfied with Costco in 2014, decreasing to 62 percent of respondents in 2016.
Share of consumers who are very satisfied with selected retailers in Canada as of May 2014 and 2016
Characteristic
2014
2016
Costco
63%
62%
Winners
31%
38%
Wal-mart
37%
33%
Hudson's Bay
33%
31%
Sears
29%
26%
Marshall's
26%
24%
Holt Renfrew*
35%
15%
Ogilvy**
52%
-
Target***
18%
-
0%5%10%15%20%25%30%35%40%45%50%55%60%65%70%
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* The source adds the following information: "The sample of Holt shoppers is small, and caution should be employed in analyzing these data."
** The sample size of shoppers for Oglivy was too small to permit detailed analysis in 2016.
*** All Target stores in Canada were closed in 2015 and therefore could not be surveyed from 2016 onwards.
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Forum Research. (May 30, 2016). Share of consumers who are very satisfied with selected retailers in Canada as of May 2014 and 2016 [Graph]. In Statista. Retrieved May 05, 2025, from https://www.statista.com/statistics/436286/share-of-consumers-who-are-satisfied-with-selected-retailers-canada/
Forum Research. "Share of consumers who are very satisfied with selected retailers in Canada as of May 2014 and 2016." Chart. May 30, 2016. Statista. Accessed May 05, 2025. https://www.statista.com/statistics/436286/share-of-consumers-who-are-satisfied-with-selected-retailers-canada/
Forum Research. (2016). Share of consumers who are very satisfied with selected retailers in Canada as of May 2014 and 2016. Statista. Statista Inc.. Accessed: May 05, 2025. https://www.statista.com/statistics/436286/share-of-consumers-who-are-satisfied-with-selected-retailers-canada/
Forum Research. "Share of Consumers Who Are Very Satisfied with Selected Retailers in Canada as of May 2014 and 2016." Statista, Statista Inc., 30 May 2016, https://www.statista.com/statistics/436286/share-of-consumers-who-are-satisfied-with-selected-retailers-canada/
Forum Research, Share of consumers who are very satisfied with selected retailers in Canada as of May 2014 and 2016 Statista, https://www.statista.com/statistics/436286/share-of-consumers-who-are-satisfied-with-selected-retailers-canada/ (last visited May 05, 2025)
Share of consumers who are very satisfied with selected retailers in Canada as of May 2014 and 2016 [Graph], Forum Research, May 30, 2016. [Online]. Available: https://www.statista.com/statistics/436286/share-of-consumers-who-are-satisfied-with-selected-retailers-canada/
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