This statistic shows the rate of experiencing mobile phone bill-shock during the previous 12 months in the United Kingdom (UK) in 2013 and 2014, by age. In the 12 months previous to May 2014, 43 percent of the respondents aged 16-34 years old experienced unexpectedly high bills.
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Experience of mobile phone bill-shock in the past 12 months in the United Kingdom (UK) in 2013 and 2014, by age
* Data collected in July, September and November 2013 and January, March and May 2014. Each wave respondents were asked about experience of bill-shock in the previous 8 weeks, data aggregated to produce experience over the full 12 month period of the research. ** Number of respondents: n (2013) = 271; n (2014) = 163
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Ofcom. (September 1, 2014). Experience of mobile phone bill-shock in the past 12 months in the United Kingdom (UK) in 2013 and 2014, by age [Graph]. In Statista. Retrieved June 26, 2025, from https://www.statista.com/statistics/467689/experience-of-mobile-phone-bill-shock-by-age-uk/
Ofcom. "Experience of mobile phone bill-shock in the past 12 months in the United Kingdom (UK) in 2013 and 2014, by age." Chart. September 1, 2014. Statista. Accessed June 26, 2025. https://www.statista.com/statistics/467689/experience-of-mobile-phone-bill-shock-by-age-uk/
Ofcom. (2014). Experience of mobile phone bill-shock in the past 12 months in the United Kingdom (UK) in 2013 and 2014, by age. Statista. Statista Inc.. Accessed: June 26, 2025. https://www.statista.com/statistics/467689/experience-of-mobile-phone-bill-shock-by-age-uk/
Ofcom. "Experience of Mobile Phone Bill-shock in The past 12 Months in The United Kingdom (Uk) in 2013 and 2014, by Age." Statista, Statista Inc., 1 Sep 2014, https://www.statista.com/statistics/467689/experience-of-mobile-phone-bill-shock-by-age-uk/
Ofcom, Experience of mobile phone bill-shock in the past 12 months in the United Kingdom (UK) in 2013 and 2014, by age Statista, https://www.statista.com/statistics/467689/experience-of-mobile-phone-bill-shock-by-age-uk/ (last visited June 26, 2025)
Experience of mobile phone bill-shock in the past 12 months in the United Kingdom (UK) in 2013 and 2014, by age [Graph], Ofcom, September 1, 2014. [Online]. Available: https://www.statista.com/statistics/467689/experience-of-mobile-phone-bill-shock-by-age-uk/
