Monthly mobile communications churn rate of Deutsche Telekom in Germany 2009-2024

Published by Statista Research Department, Feb 24, 2025

In the third quarter of 2024, the total average churn rate was 0.6 percent per month. The churn rate refers to the share of customers who discontinued their subscriptions in relation to the average number of customers in the period of consideration. This graph shows the monthly churn rate of Deutsche Telekom in the mobile communications segment from the first quarter of 2009 to the third quarter of 2024.

Average monthly churn rate of Deutsche Telekom in the mobile communications segment in Germany from first quarter 2009 to the third quarter of 2024

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Release date

November 2024

Region

Germany

Survey time period

Q1 2009 to Q3 2024

Supplementary notes

According to the source, the rising churn-rate from Q1 2010 to Q3 2010 is to be explained mostly with the deactivation of inactive prepaid SIM cards.

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