This statistic reveals the usability score of apps from five selected banks with the most current account holders in the United Kingdom in 2014. It was reported that Barclays scored highest in terms of usability, that is: how fast and simple to understand and use was the app.
*The source specifies: "We conducted detailed interviews with existing users and new users of each banking app, and observed them undertaking common tasks using the app."
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Financial Reporting Council UK. (January 20, 2015). Score of banking usability apps usability of five selected banks in the United Kingdom (UK) in 2014 [Graph]. In Statista. Retrieved May 23, 2025, from https://www.statista.com/statistics/493585/score-usability-banking-apps-uk/
Financial Reporting Council UK. "Score of banking usability apps usability of five selected banks in the United Kingdom (UK) in 2014." Chart. January 20, 2015. Statista. Accessed May 23, 2025. https://www.statista.com/statistics/493585/score-usability-banking-apps-uk/
Financial Reporting Council UK. (2015). Score of banking usability apps usability of five selected banks in the United Kingdom (UK) in 2014. Statista. Statista Inc.. Accessed: May 23, 2025. https://www.statista.com/statistics/493585/score-usability-banking-apps-uk/
Financial Reporting Council UK. "Score of Banking Usability Apps Usability of Five Selected Banks in The United Kingdom (Uk) in 2014." Statista, Statista Inc., 20 Jan 2015, https://www.statista.com/statistics/493585/score-usability-banking-apps-uk/
Financial Reporting Council UK, Score of banking usability apps usability of five selected banks in the United Kingdom (UK) in 2014 Statista, https://www.statista.com/statistics/493585/score-usability-banking-apps-uk/ (last visited May 23, 2025)
Score of banking usability apps usability of five selected banks in the United Kingdom (UK) in 2014 [Graph], Financial Reporting Council UK, January 20, 2015. [Online]. Available: https://www.statista.com/statistics/493585/score-usability-banking-apps-uk/
