This statistic shows the most widely sought-after features of customer relationship management (CRM) software according to users based in the United States in 2015. 25 percent of respondents said that they wished their CRM software had social media monitoring functionality.
Features of customer relationship management (CRM) software that are most desired in the United States in 2015
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Capterra. (July 15, 2015). Features of customer relationship management (CRM) software that are most desired in the United States in 2015 [Graph]. In Statista. Retrieved May 02, 2025, from https://www.statista.com/statistics/495123/crm-united-states-most-desired-features/
Capterra. "Features of customer relationship management (CRM) software that are most desired in the United States in 2015." Chart. July 15, 2015. Statista. Accessed May 02, 2025. https://www.statista.com/statistics/495123/crm-united-states-most-desired-features/
Capterra. (2015). Features of customer relationship management (CRM) software that are most desired in the United States in 2015. Statista. Statista Inc.. Accessed: May 02, 2025. https://www.statista.com/statistics/495123/crm-united-states-most-desired-features/
Capterra. "Features of Customer Relationship Management (Crm) Software That Are Most Desired in The United States in 2015." Statista, Statista Inc., 15 Jul 2015, https://www.statista.com/statistics/495123/crm-united-states-most-desired-features/
Capterra, Features of customer relationship management (CRM) software that are most desired in the United States in 2015 Statista, https://www.statista.com/statistics/495123/crm-united-states-most-desired-features/ (last visited May 02, 2025)
Features of customer relationship management (CRM) software that are most desired in the United States in 2015 [Graph], Capterra, July 15, 2015. [Online]. Available: https://www.statista.com/statistics/495123/crm-united-states-most-desired-features/
