This statistic presents the likelihood of the global bank customers to stay with their primary banks for the next six months in 2016, by region. It was found that approximately 62 percent of the bank clients in North America were likely to stay with their primary banks.
Likelihood of customers to stay with their primary bank globally in 2016, by region
Characteristic
Unlikely to stay
Likely to stay
Asia Pacific
10.2%
48.7%
Latin America
16.6%
39.9%
Middle East and Africa
16.2%
47.2%
Central Europe
7.6%
56.2%
Western Europe
6.8%
60.9%
North America
10.2%
62.2%
0%10%20%30%40%50%60%70%
Add this content to your personal favorites. These can be accessed from the favorites menu in the main navigation.
You have no right to use this feature.
Make sure to contact us if you are interested in scientific citation.
You can upgrade your account to enable this functionality for all statistics.
This feature is not available with your current account.Request access
Learn more about how Statista can support your business.
Capgemini. (April 18, 2016). Likelihood of customers to stay with their primary bank globally in 2016, by region [Graph]. In Statista. Retrieved June 05, 2025, from https://www.statista.com/statistics/520556/likelihood-of-the-customers-to-stay-with-their-primary-bank-by-region/
Capgemini. "Likelihood of customers to stay with their primary bank globally in 2016, by region ." Chart. April 18, 2016. Statista. Accessed June 05, 2025. https://www.statista.com/statistics/520556/likelihood-of-the-customers-to-stay-with-their-primary-bank-by-region/
Capgemini. (2016). Likelihood of customers to stay with their primary bank globally in 2016, by region . Statista. Statista Inc.. Accessed: June 05, 2025. https://www.statista.com/statistics/520556/likelihood-of-the-customers-to-stay-with-their-primary-bank-by-region/
Capgemini. "Likelihood of Customers to Stay with Their Primary Bank Globally in 2016, by Region ." Statista, Statista Inc., 18 Apr 2016, https://www.statista.com/statistics/520556/likelihood-of-the-customers-to-stay-with-their-primary-bank-by-region/
Capgemini, Likelihood of customers to stay with their primary bank globally in 2016, by region Statista, https://www.statista.com/statistics/520556/likelihood-of-the-customers-to-stay-with-their-primary-bank-by-region/ (last visited June 05, 2025)
Likelihood of customers to stay with their primary bank globally in 2016, by region [Graph], Capgemini, April 18, 2016. [Online]. Available: https://www.statista.com/statistics/520556/likelihood-of-the-customers-to-stay-with-their-primary-bank-by-region/
Profit from additional features with an Employee Account
Please create an employee account to be able to mark statistics as favorites.
Then you can access your favorite statistics via the star in the header.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
