This statistic displays the findings of a survey on the importance of the ability to transfer personal information between online service providers in the European Union (EU-28) as of March 2015. During the survey period, it was found that 28 percent of respondents reported that it was very important to them.
How important is it for you to be able to transfer you personal information between the old online service provider and the new one?*
Characteristic
Share of respondents
Very important
28%
Fairly important
39%
Not very important
18%
Not at all important
9%
Don't know
6%
0%10%20%30%40%50%
Add this content to your personal favorites. These can be accessed from the favorites menu in the main navigation.
You have no right to use this feature.
Make sure to contact us if you are interested in scientific citation.
You can upgrade your account to enable this functionality for all statistics.
This feature is not available with your current account.Request access
* Original survey question was phrased as follows:
"QB20 When you decide to change online service providers (e.g. an online social network or a cloud service provider), how important or not is it for you to be able to transfer personal information that was stored and collected by the old provider to the new one?"
Learn more about how Statista can support your business.
European Commission. (June 24, 2015). How important is it for you to be able to transfer you personal information between the old online service provider and the new one?* [Graph]. In Statista. Retrieved May 21, 2025, from https://www.statista.com/statistics/547095/importance-of-personal-data-transfer-between-online-service-providers-in-the-eu/
European Commission. "How important is it for you to be able to transfer you personal information between the old online service provider and the new one?*." Chart. June 24, 2015. Statista. Accessed May 21, 2025. https://www.statista.com/statistics/547095/importance-of-personal-data-transfer-between-online-service-providers-in-the-eu/
European Commission. (2015). How important is it for you to be able to transfer you personal information between the old online service provider and the new one?*. Statista. Statista Inc.. Accessed: May 21, 2025. https://www.statista.com/statistics/547095/importance-of-personal-data-transfer-between-online-service-providers-in-the-eu/
European Commission. "How Important Is It for You to Be Able to Transfer You Personal Information between The Old Online Service Provider and The New One?*." Statista, Statista Inc., 24 Jun 2015, https://www.statista.com/statistics/547095/importance-of-personal-data-transfer-between-online-service-providers-in-the-eu/
European Commission, How important is it for you to be able to transfer you personal information between the old online service provider and the new one?* Statista, https://www.statista.com/statistics/547095/importance-of-personal-data-transfer-between-online-service-providers-in-the-eu/ (last visited May 21, 2025)
How important is it for you to be able to transfer you personal information between the old online service provider and the new one?* [Graph], European Commission, June 24, 2015. [Online]. Available: https://www.statista.com/statistics/547095/importance-of-personal-data-transfer-between-online-service-providers-in-the-eu/
Profit from additional features with an Employee Account
Please create an employee account to be able to mark statistics as favorites.
Then you can access your favorite statistics via the star in the header.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
