Preferred recipients of complaints regarding personal data protection in the EU 2015

If you experienced a problem concerning the protection of your personal data, to whom would you prefer to send a complaint?*

CharacteristicShare of respondents
The auuthority or private company handling your data 45%
The European Data Protection Authority 50%
The Data Protection Authority of the country where the authority or private company is established 18%
A court 21%
An independent organization for the protection of data rights 12%
The EU institutions and bodies 4%
Other (Spontaneous) 4%
Don't know 8%
Created with Highcharts 7.2.2Share of respondents45%45%50%50%18%18%21%21%12%12%4%4%4%4%8%8%The auuthority or private company handling your dataThe European Data Protection AuthorityThe Data Protection Authority of the country where the authority orprivate company is establishedA courtAn independent organization for the protection of data rightsThe EU institutions and bodiesOther (Spontaneous)Don't know
0%5%10%15%20%25%30%35%40%45%50%55%
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Release date

June 2015

Region

EU

Survey time period

February 28, 2015 to March 9, 2015

Number of respondents

27,980 respondents

Age group

15 years and older

Special properties

residents of the EU 28 member states.

Supplementary notes

* Original survey question was phrased as follows:
"QB26 If you experienced a problem concerning the protection of your personal data, to whom would you prefer to send a complaint? (MULTIPLE ANSWERS POSSIBLE)"

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Statistics on " Online privacy and data protection in the European Union (EU) "

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