According to an Italian survey on satisfaction with public and public services in 2020, 66 percent respondents trusted the waste recycling management. Thereafter, healthcare both private and public was the most trusted service in Italy.
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How much are you satisfied with the following public and private services?
Characteristic
Share of respondents aswering positively
Waste recycling
66%
Private health care
59%
Public health care
46%
Public schools
45%
Private schools
39%
Rail system
35%
Public transport
29%
Quality and maintenance of streets in your town
28%
0%5%10%15%20%25%30%35%40%45%50%55%60%65%70%75%
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This question was phrased by the source as follows: "Per quanto è a sua conoscenza, quanto si ritiene soddistatto dei seguenti servizi? "
Mixed CATI, CAWI, and CAMI methodology.
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Demos & Pi. (December 9, 2020). How much are you satisfied with the following public and private services? [Graph]. In Statista. Retrieved June 18, 2025, from https://www.statista.com/statistics/594608/level-of-satisfaction-for-public-and-private-services-italy/
Demos & Pi. "How much are you satisfied with the following public and private services? ." Chart. December 9, 2020. Statista. Accessed June 18, 2025. https://www.statista.com/statistics/594608/level-of-satisfaction-for-public-and-private-services-italy/
Demos & Pi. (2020). How much are you satisfied with the following public and private services? . Statista. Statista Inc.. Accessed: June 18, 2025. https://www.statista.com/statistics/594608/level-of-satisfaction-for-public-and-private-services-italy/
Demos & Pi. "How Much Are You Satisfied with The following Public and Private Services? ." Statista, Statista Inc., 9 Dec 2020, https://www.statista.com/statistics/594608/level-of-satisfaction-for-public-and-private-services-italy/
Demos & Pi, How much are you satisfied with the following public and private services? Statista, https://www.statista.com/statistics/594608/level-of-satisfaction-for-public-and-private-services-italy/ (last visited June 18, 2025)
How much are you satisfied with the following public and private services? [Graph], Demos & Pi, December 9, 2020. [Online]. Available: https://www.statista.com/statistics/594608/level-of-satisfaction-for-public-and-private-services-italy/
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