This statistic shows the National Customer Satisfaction Index (NCSI) of open markets in South Korea in 2020. That year, customer satisfaction index of Gmarket measured 77 out of 100 index points.
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National Customer Satisfaction Index (NCSI) of open markets in South Korea in 2020
Korea Productivity Center defines the National Consumer Satisfaction Index (NCSI) as an "index of satisfaction level evaluated by customers who have used the domestically and internationally produced products and services sold to final customers at home, measured and quantified based on modeling."
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The Chosun Ilbo. (January 5, 2021). National Customer Satisfaction Index (NCSI) of open markets in South Korea in 2020 [Graph]. In Statista. Retrieved June 24, 2025, from https://www.statista.com/statistics/670391/south-korea-open-market-customer-satisfaction-index/
The Chosun Ilbo. "National Customer Satisfaction Index (NCSI) of open markets in South Korea in 2020." Chart. January 5, 2021. Statista. Accessed June 24, 2025. https://www.statista.com/statistics/670391/south-korea-open-market-customer-satisfaction-index/
The Chosun Ilbo. (2021). National Customer Satisfaction Index (NCSI) of open markets in South Korea in 2020. Statista. Statista Inc.. Accessed: June 24, 2025. https://www.statista.com/statistics/670391/south-korea-open-market-customer-satisfaction-index/
The Chosun Ilbo. "National Customer Satisfaction Index (Ncsi) of Open Markets in South Korea in 2020." Statista, Statista Inc., 5 Jan 2021, https://www.statista.com/statistics/670391/south-korea-open-market-customer-satisfaction-index/
The Chosun Ilbo, National Customer Satisfaction Index (NCSI) of open markets in South Korea in 2020 Statista, https://www.statista.com/statistics/670391/south-korea-open-market-customer-satisfaction-index/ (last visited June 24, 2025)
National Customer Satisfaction Index (NCSI) of open markets in South Korea in 2020 [Graph], The Chosun Ilbo, January 5, 2021. [Online]. Available: https://www.statista.com/statistics/670391/south-korea-open-market-customer-satisfaction-index/
