The figure shows the reasons for not using home banking systems among Italians in 2017. According to the survey, around 41 percent of respondents did not use online banking because they preferred human contact.
Home banking generally refers to either banking over the telephone or on the internet. Online banking, also known as internet banking, e-banking or virtual banking, is an electronic payment system that enables customers of a bank or other financial institution to conduct a range of financial transactions through the financial institution's website.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Euromedia Research. (May 17, 2017). What are the reasons why you do not use the home banking system? [Graph]. In Statista. Retrieved July 02, 2025, from https://www.statista.com/statistics/708656/reasons-for-not-using-home-banking-systems-italy/
Euromedia Research. "What are the reasons why you do not use the home banking system?." Chart. May 17, 2017. Statista. Accessed July 02, 2025. https://www.statista.com/statistics/708656/reasons-for-not-using-home-banking-systems-italy/
Euromedia Research. (2017). What are the reasons why you do not use the home banking system?. Statista. Statista Inc.. Accessed: July 02, 2025. https://www.statista.com/statistics/708656/reasons-for-not-using-home-banking-systems-italy/
Euromedia Research. "What Are The Reasons Why You Do Not Use The Home Banking System?." Statista, Statista Inc., 17 May 2017, https://www.statista.com/statistics/708656/reasons-for-not-using-home-banking-systems-italy/
Euromedia Research, What are the reasons why you do not use the home banking system? Statista, https://www.statista.com/statistics/708656/reasons-for-not-using-home-banking-systems-italy/ (last visited July 02, 2025)
What are the reasons why you do not use the home banking system? [Graph], Euromedia Research, May 17, 2017. [Online]. Available: https://www.statista.com/statistics/708656/reasons-for-not-using-home-banking-systems-italy/
