Main reasons for abandoning an online shopping site in Mexico 2024

Published by Statista Research Department, Apr 14, 2025

In 2024, the primary reason for abandoning online shopping in Mexico was attributed to the visibility of information and consultation, as reported by 74 percent of surveyed e-commerce users.

Leading reasons for abandoning an online shopping site in Mexico in 2024

Loading statistic...

© Statista 2025
Download
Show detailed source information?
Register for free
Already a member?
Log in
Sources

Use Ask Statista Research Service

Release date

March 2025

Region

Mexico

Survey time period

January 2025

Number of respondents

967 respondents

Age group

18 years and older

Special properties

internet users that purchased something in the last 12 months

Method of interview

Online panel

Supplementary notes

The question was phrased by the source as follows: "Cuando estás comprando por Internet, ¿cuáles son las principales razones por las que abandona una página sin haber concretado la compra?" ("When you're shopping online, what are the main reasons why you leave a page without completing a purchase?")

Open this statistic in...
Spanish
Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Register now
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

Professional Account

For teams of up to 5 people
$1,299 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Statistics on " E-commerce in Mexico "

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you E-commerce in Mexico

Overview

6

Companies

6

Sites and apps

6

Online shoppers

6

Purchasing behavior

7

Key e-commerce dates

6

Further related statistics

18

Further Content: You might find this interesting as well

Statistics

All features, all contents, at all times: Learn more about our professional solutions.

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Register now
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

Professional Account

For teams of up to 5 people
$1,299 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how Statista can support your business.