This statistic displays the result of a survey on social responsibility of telecommunications operators in Finland in 2016. In 2016, Tele Finland and Sonera were considered to be the most socially responsible telecommunications operators among Finns, scoring 69.2 points each. According to the survey, both scored above the industry's average. Since 2017, both Sonera and Tele Finland are part of the Telia Company operating in the Nordic and Baltic regions. Other telecommunication providers in Finland include DNA and Elisa.
On a scale of 0 to 100, how socially responsible do you consider your telecommunications operator?
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On a scale of 0 to 100, how socially responsible do you consider your telecommunications operator?
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* EPSI Rating is a recognized European system for measuring customer- and employee satisfaction as well as organizations’ social responsibilities and management effectiveness. EPSI Rating scales from 0 to 100.
** B2C customers n=952
B2B customers n=664
The source does not provide information on the original wording used during the survey.
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EPSI Rating. (October 17, 2016). On a scale of 0 to 100, how socially responsible do you consider your telecommunications operator? [Graph]. In Statista. Retrieved May 02, 2025, from https://www.statista.com/statistics/732096/survey-on-social-responsibility-of-telecommunications-operators-in-finland/
EPSI Rating. "On a scale of 0 to 100, how socially responsible do you consider your telecommunications operator?." Chart. October 17, 2016. Statista. Accessed May 02, 2025. https://www.statista.com/statistics/732096/survey-on-social-responsibility-of-telecommunications-operators-in-finland/
EPSI Rating. (2016). On a scale of 0 to 100, how socially responsible do you consider your telecommunications operator?. Statista. Statista Inc.. Accessed: May 02, 2025. https://www.statista.com/statistics/732096/survey-on-social-responsibility-of-telecommunications-operators-in-finland/
EPSI Rating. "On a Scale of 0 to 100, How Socially Responsible Do You Consider Your Telecommunications Operator?." Statista, Statista Inc., 17 Oct 2016, https://www.statista.com/statistics/732096/survey-on-social-responsibility-of-telecommunications-operators-in-finland/
EPSI Rating, On a scale of 0 to 100, how socially responsible do you consider your telecommunications operator? Statista, https://www.statista.com/statistics/732096/survey-on-social-responsibility-of-telecommunications-operators-in-finland/ (last visited May 02, 2025)
On a scale of 0 to 100, how socially responsible do you consider your telecommunications operator? [Graph], EPSI Rating, October 17, 2016. [Online]. Available: https://www.statista.com/statistics/732096/survey-on-social-responsibility-of-telecommunications-operators-in-finland/
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