This statistic shows the impact of automation and AI on high-skilled IT/business processing outsourcing (BPO) service workers, by select country, from 2016 to 2022. In the United States, the number of high-skilled service workers is projected to increase from 690,000 to 1 million between 2016 to 2022.
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Change of IT/ business processing outsourcing (BPO) high-skilled service worker numbers due to automation and AI, from 2016 to 2022, by select country
(in millions)
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Change of IT/ business processing outsourcing (BPO) high-skilled service worker numbers due to automation and AI, from 2016 to 2022, by select country
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HFS Research. (August 30, 2017). Change of IT/ business processing outsourcing (BPO) high-skilled service worker numbers due to automation and AI, from 2016 to 2022, by select country (in millions) [Graph]. In Statista. Retrieved June 26, 2025, from https://www.statista.com/statistics/757223/worldwide-impact-of-automation-ai-on-it-bpo-service-high-skilled-workers/
HFS Research. "Change of IT/ business processing outsourcing (BPO) high-skilled service worker numbers due to automation and AI, from 2016 to 2022, by select country (in millions)." Chart. August 30, 2017. Statista. Accessed June 26, 2025. https://www.statista.com/statistics/757223/worldwide-impact-of-automation-ai-on-it-bpo-service-high-skilled-workers/
HFS Research. (2017). Change of IT/ business processing outsourcing (BPO) high-skilled service worker numbers due to automation and AI, from 2016 to 2022, by select country (in millions). Statista. Statista Inc.. Accessed: June 26, 2025. https://www.statista.com/statistics/757223/worldwide-impact-of-automation-ai-on-it-bpo-service-high-skilled-workers/
HFS Research. "Change of It/ Business Processing Outsourcing (Bpo) High-skilled Service Worker Numbers Due to Automation and Ai, from 2016 to 2022, by Select Country (in Millions)." Statista, Statista Inc., 30 Aug 2017, https://www.statista.com/statistics/757223/worldwide-impact-of-automation-ai-on-it-bpo-service-high-skilled-workers/
HFS Research, Change of IT/ business processing outsourcing (BPO) high-skilled service worker numbers due to automation and AI, from 2016 to 2022, by select country (in millions) Statista, https://www.statista.com/statistics/757223/worldwide-impact-of-automation-ai-on-it-bpo-service-high-skilled-workers/ (last visited June 26, 2025)
Change of IT/ business processing outsourcing (BPO) high-skilled service worker numbers due to automation and AI, from 2016 to 2022, by select country (in millions) [Graph], HFS Research, August 30, 2017. [Online]. Available: https://www.statista.com/statistics/757223/worldwide-impact-of-automation-ai-on-it-bpo-service-high-skilled-workers/
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