This statistic shows the insurers' customer service improvements proposed by French people aged 18 to 30 in 2017. Nearly 20% of respondents said they preferred to change their contract in a few clicks online.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Roland Berger, & Facebook. (February 1, 2017). Which of the following options could improve your interactions with your insurer the most? [Graph]. In Statista. Retrieved June 18, 2025, from https://www.statista.com/statistics/767537/improvements-services-customer-of-the-insurers-french/
Roland Berger, und Facebook. "Which of the following options could improve your interactions with your insurer the most?." Chart. February 1, 2017. Statista. Accessed June 18, 2025. https://www.statista.com/statistics/767537/improvements-services-customer-of-the-insurers-french/
Roland Berger, Facebook. (2017). Which of the following options could improve your interactions with your insurer the most?. Statista. Statista Inc.. Accessed: June 18, 2025. https://www.statista.com/statistics/767537/improvements-services-customer-of-the-insurers-french/
Roland Berger, and Facebook. "Which of The following Options Could Improve Your Interactions with Your Insurer The Most?." Statista, Statista Inc., 1 Feb 2017, https://www.statista.com/statistics/767537/improvements-services-customer-of-the-insurers-french/
Roland Berger & Facebook, Which of the following options could improve your interactions with your insurer the most? Statista, https://www.statista.com/statistics/767537/improvements-services-customer-of-the-insurers-french/ (last visited June 18, 2025)
Which of the following options could improve your interactions with your insurer the most? [Graph], Roland Berger, & Facebook, February 1, 2017. [Online]. Available: https://www.statista.com/statistics/767537/improvements-services-customer-of-the-insurers-french/
