This statistic illustrates the level of knowledge of the French on some particularities of smart meters (Linky), gas (Gazpar) and water in 2019. It can be seen that
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of respondents knew that the replacement of old counters by the new communicating meters will be mandatory.
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Chart type
Are you, personally, aware of the following specificities regarding smart meters for electricity, gas and water?
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People who have already heard of smart meters; about 90% of the sample
Method of interview
Telephone interview
Supplementary notes
The source does not give the original wording of the question asked during the survey. The chosen question for this statistic may differ slightly from the original.
** The age of the respondents is not specified but the source adds the following information: "The representativeness of the sample was ensured by the quota method and by a correction on the age and occupation variables of the head of household, after stratification by region and size of agglomeration. Study carried out in compliance with the 20252 standard.
Since the opening of the markets, on July 1, 2007, the national energy ombudsman publishes each year his barometer, a tool to monitor the evolution of the level of
knowledge of resident energy consumers in France in this open market.
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Médiateur national de l'énergie. (November 5, 2019). Are you, personally, aware of the following specificities regarding smart meters for electricity, gas and water? [Graph]. In Statista. Retrieved July 18, 2025, from https://www.statista.com/statistics/769769/level-knowledge-counters-communicating-electricity-gas-water-la-france/
Médiateur national de l'énergie. "Are you, personally, aware of the following specificities regarding smart meters for electricity, gas and water?." Chart. November 5, 2019. Statista. Accessed July 18, 2025. https://www.statista.com/statistics/769769/level-knowledge-counters-communicating-electricity-gas-water-la-france/
Médiateur national de l'énergie. (2019). Are you, personally, aware of the following specificities regarding smart meters for electricity, gas and water?. Statista. Statista Inc.. Accessed: July 18, 2025. https://www.statista.com/statistics/769769/level-knowledge-counters-communicating-electricity-gas-water-la-france/
Médiateur national de l'énergie. "Are You, Personally, Aware of The following Specificities regarding Smart Meters for Electricity, Gas and Water?." Statista, Statista Inc., 5 Nov 2019, https://www.statista.com/statistics/769769/level-knowledge-counters-communicating-electricity-gas-water-la-france/
Médiateur national de l'énergie, Are you, personally, aware of the following specificities regarding smart meters for electricity, gas and water? Statista, https://www.statista.com/statistics/769769/level-knowledge-counters-communicating-electricity-gas-water-la-france/ (last visited July 18, 2025)
Are you, personally, aware of the following specificities regarding smart meters for electricity, gas and water? [Graph], Médiateur national de l'énergie, November 5, 2019. [Online]. Available: https://www.statista.com/statistics/769769/level-knowledge-counters-communicating-electricity-gas-water-la-france/
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