This statistic shows the share of primary care physicians with patients who have access to selected health record and digital health services in Canada as of 2018. As of that year, some 13 percent of surveyed primary care physicians reported that their patients are able to make appointment requests online.
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Share of primary care physicians who's patients have access to select health record and digital health services in Canada as of 2018
Characteristic
Percentage of physicians
Send an email to you or the clinic about specific health issue or concern
24%
Request appointments online
13%
Book an in-person appointment
5%
Use an online tool to request a Rx renewal
5%
Send an SMS text message to your clinic about specific health issue or concern
5%
Send an SMS text message directly to you about specific health issue or concern
5%
Visit with you virtually (i.e., online by video)
4%
0%10%20%2.5%5%7.5%12.5%15%17.5%22.5%25%27.5%
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Canada Health Infoway. (December 10, 2018). Share of primary care physicians who's patients have access to select health record and digital health services in Canada as of 2018 [Graph]. In Statista. Retrieved June 17, 2025, from https://www.statista.com/statistics/789045/physician-share-with-patients-having-access-to-digital-health-services-canada/
Canada Health Infoway. "Share of primary care physicians who's patients have access to select health record and digital health services in Canada as of 2018." Chart. December 10, 2018. Statista. Accessed June 17, 2025. https://www.statista.com/statistics/789045/physician-share-with-patients-having-access-to-digital-health-services-canada/
Canada Health Infoway. (2018). Share of primary care physicians who's patients have access to select health record and digital health services in Canada as of 2018. Statista. Statista Inc.. Accessed: June 17, 2025. https://www.statista.com/statistics/789045/physician-share-with-patients-having-access-to-digital-health-services-canada/
Canada Health Infoway. "Share of Primary Care Physicians Who's Patients Have Access to Select Health Record and Digital Health Services in Canada as of 2018." Statista, Statista Inc., 10 Dec 2018, https://www.statista.com/statistics/789045/physician-share-with-patients-having-access-to-digital-health-services-canada/
Canada Health Infoway, Share of primary care physicians who's patients have access to select health record and digital health services in Canada as of 2018 Statista, https://www.statista.com/statistics/789045/physician-share-with-patients-having-access-to-digital-health-services-canada/ (last visited June 17, 2025)
Share of primary care physicians who's patients have access to select health record and digital health services in Canada as of 2018 [Graph], Canada Health Infoway, December 10, 2018. [Online]. Available: https://www.statista.com/statistics/789045/physician-share-with-patients-having-access-to-digital-health-services-canada/
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