In 2017, the most popular advantage of chatbots was their constant availability,according to 54 percent of Italian users. The same survey showed that the chatbots speed to provide answers was an advantage for 46 percent of respondents. By contrast, only two percent of respondents did not see any advantage in using a chatbot.
In your opinion, what are the main benefits of using chatbots?
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Kayak. (May 26, 2017). In your opinion, what are the main benefits of using chatbots? [Graph]. In Statista. Retrieved May 05, 2025, from https://www.statista.com/statistics/790784/benefits-of-using-chatbots-in-italy/
Kayak. "In your opinion, what are the main benefits of using chatbots?." Chart. May 26, 2017. Statista. Accessed May 05, 2025. https://www.statista.com/statistics/790784/benefits-of-using-chatbots-in-italy/
Kayak. (2017). In your opinion, what are the main benefits of using chatbots?. Statista. Statista Inc.. Accessed: May 05, 2025. https://www.statista.com/statistics/790784/benefits-of-using-chatbots-in-italy/
Kayak. "In Your Opinion, What Are The Main Benefits of Using Chatbots?." Statista, Statista Inc., 26 May 2017, https://www.statista.com/statistics/790784/benefits-of-using-chatbots-in-italy/
Kayak, In your opinion, what are the main benefits of using chatbots? Statista, https://www.statista.com/statistics/790784/benefits-of-using-chatbots-in-italy/ (last visited May 05, 2025)
In your opinion, what are the main benefits of using chatbots? [Graph], Kayak, May 26, 2017. [Online]. Available: https://www.statista.com/statistics/790784/benefits-of-using-chatbots-in-italy/