The statistic shows the modes by which consumers have interacted with voice assistants worldwide, as of *************. According to the survey, ** percent of users indicated that they used voice assistants through a smartphone. The survey further revealed that ***** percent percent of respondents had used a voice assistant through a smart speaker that belonged to someone else.
Voice-assistant users in the US, UK, France, Germany
Method of interview
Online survey
Supplementary notes
*Multiple responses were possible.
The source "[defines] users of voice assistants as those respondents who have used voice assistants at least once in any form—via smartphones, smart speakers, screen-based, and other devices enabled with voice assistants (not smartphones); everyone else is termed a non-user."
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Capgemini. (January 11, 2018). Modes by which users have interacted with voice assistants, worldwide, as of 2017 [Graph]. In Statista. Retrieved July 15, 2025, from https://www.statista.com/statistics/801954/worldwide-mode-usage-voice-assistant/
Capgemini. "Modes by which users have interacted with voice assistants, worldwide, as of 2017." Chart. January 11, 2018. Statista. Accessed July 15, 2025. https://www.statista.com/statistics/801954/worldwide-mode-usage-voice-assistant/
Capgemini. (2018). Modes by which users have interacted with voice assistants, worldwide, as of 2017. Statista. Statista Inc.. Accessed: July 15, 2025. https://www.statista.com/statistics/801954/worldwide-mode-usage-voice-assistant/
Capgemini. "Modes by Which Users Have Interacted with Voice Assistants, Worldwide, as of 2017." Statista, Statista Inc., 11 Jan 2018, https://www.statista.com/statistics/801954/worldwide-mode-usage-voice-assistant/
Capgemini, Modes by which users have interacted with voice assistants, worldwide, as of 2017 Statista, https://www.statista.com/statistics/801954/worldwide-mode-usage-voice-assistant/ (last visited July 15, 2025)
Modes by which users have interacted with voice assistants, worldwide, as of 2017 [Graph], Capgemini, January 11, 2018. [Online]. Available: https://www.statista.com/statistics/801954/worldwide-mode-usage-voice-assistant/
