United States: consumer satisfaction selected department and discount stores 2024

Published by Statista Research Department, Apr 28, 2025

In 2024, Sam's Club scored highest on the consumer satisfaction index for department and discount stores in the United States with a rating of 85, seven points above the average rating of 78. The index score is based on a 100-point scale.

Consumer satisfaction in selected department and discount stores in the United States in 2024 (index score)

CharacteristicConsumer satisfaction index score (100-point scale)
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
Showing entries 1 to 13 (14 entries in total)
Statistic: Consumer satisfaction in selected department and discount stores in the United States in 2024 (index score)

© Statista 2025
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

In cooperation with

ACSI®

Release date

2025

Region

United States

Survey time period

January to December 2024

Supplementary notes

The source does not include a release date. Date of access is used instead.

Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$1,299 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Statistics on " Department stores in the U.S. "

Other statistics that may interest you Department stores in the U.S.

Industry overview

5

Sales of leading companies

6

Store numbers

5

Consumer behavior

6

Holiday shopping

7

Advertising spending

4

Further related statistics

17

Further Content: You might find this interesting as well

Statistics

Topics

Department Stores in the U.S. Cosmetics industry in the U.S.Apparel market in the U.S.E-commerce in the United StatesRetail market in the U.S.
All features, all contents, at all times: Learn more about our professional solutions.

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$1,299 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how Statista can support your business.