Sears consumer satisfaction score U.S.| Statista

In 2019, Sears recorded a consumer satisfaction index score of 71, five points below the average department and discount score rating of 76. The index score is based on a 100-point scale. Costco was the highest ranked store among customers that year.

Department and discount store consumer satisfaction with Sears in the United States from 2008 to 2019

Characteristic	Department and discount stores average	Sears
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Release date

2021

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Region

United States

Survey time period

2008 to 2019

Supplementary notes

The source does not provide the publication date. The released date is the date of access.

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Department and discount store consumer satisfaction with Sears in the United States from 2008 to 2019

Other statistics on the topicDepartment Stores in the U.S.

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