This statistic depicts the results of a survey conducted in January 2018 about the customer satisfaction with digital payment services offered by banks across India. During the survey period, around 42 percent of consumers stated that they were extremely satisfied with the digital payment services offered by banks.
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Customer satisfaction with digital payment services offered by banks across India as of January 2018
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FIS. (May 14, 2018). Customer satisfaction with digital payment services offered by banks across India as of January 2018 [Graph]. In Statista. Retrieved June 17, 2025, from https://www.statista.com/statistics/870528/india-consumer-satisfaction-with-digital-payment-services/
FIS. "Customer satisfaction with digital payment services offered by banks across India as of January 2018." Chart. May 14, 2018. Statista. Accessed June 17, 2025. https://www.statista.com/statistics/870528/india-consumer-satisfaction-with-digital-payment-services/
FIS. (2018). Customer satisfaction with digital payment services offered by banks across India as of January 2018. Statista. Statista Inc.. Accessed: June 17, 2025. https://www.statista.com/statistics/870528/india-consumer-satisfaction-with-digital-payment-services/
FIS. "Customer Satisfaction with Digital Payment Services Offered by Banks across India as of January 2018." Statista, Statista Inc., 14 May 2018, https://www.statista.com/statistics/870528/india-consumer-satisfaction-with-digital-payment-services/
FIS, Customer satisfaction with digital payment services offered by banks across India as of January 2018 Statista, https://www.statista.com/statistics/870528/india-consumer-satisfaction-with-digital-payment-services/ (last visited June 17, 2025)
Customer satisfaction with digital payment services offered by banks across India as of January 2018 [Graph], FIS, May 14, 2018. [Online]. Available: https://www.statista.com/statistics/870528/india-consumer-satisfaction-with-digital-payment-services/