Features customers want from brick and mortar stores worldwide as of 2016

Published by
Kasia Davies,
Jan 14, 2025
This statistic shows what consumers want from a physical store worldwide as of 2016. As of 2016, 75 percent of consumers stated that they wanted to be able to check product availability before visiting a store.

Consumer expectations from physical retail stores worldwide as of 2016*

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Release date

2018

Region

Worldwide

Survey time period

November 2016

Number of respondents

6,000 respondents

Special properties

Consumers from across the U.S., the U.K., France, Germany, Italy, Spain, Sweden, and the Netherlands

Supplementary notes

* As of November 2016

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