U.S. late or non-delivery of online shopping order consequences 2017

Published by Statista Research Department, Mar 24, 2025
This statistic presents the most commonly expected consequences of late or non-delivery of an online order according to online shoppers in the United States as of November 2017. According to Loqate, a GBG solution, 42 percent of survey respondents expected to be contacted by the retailer to sort out the issue.

Expected consequences of late or non-delivery of an online order according to online shoppers in the United States as of November 2017

CharacteristicShare of respondents
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Showing entries 1 to 6 (6 entries in total)
Statistic: Expected consequences of late or non-delivery of an online order according to online shoppers in the United States as of November 2017

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Release date

January 2018

Region

United States

Survey time period

November 2017

Number of respondents

1,008 respondents

Age group

18 years and older

Special properties

online shoppers

Method of interview

Online survey

Supplementary notes

Question: What would you expect to happen when you experience issues with the delivery of an online order?
Multiple answers were possible.

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