This statistic shows U.S. consumers' reasons for not using voice digital assistants for banking as of 2017. Most consumers who were reluctant to use VDA for banking said that they did not feel secure enough.
Consumers' reasons for not using voice digital assistant for banking in the United States as of 2017
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The Financial Brand. (January 23, 2018). Consumers' reasons for not using voice digital assistant for banking in the United States as of 2017 [Graph]. In Statista. Retrieved May 18, 2025, from https://www.statista.com/statistics/952172/united-states-voice-digital-assistant-banking-usage-concerns/
The Financial Brand. "Consumers' reasons for not using voice digital assistant for banking in the United States as of 2017." Chart. January 23, 2018. Statista. Accessed May 18, 2025. https://www.statista.com/statistics/952172/united-states-voice-digital-assistant-banking-usage-concerns/
The Financial Brand. (2018). Consumers' reasons for not using voice digital assistant for banking in the United States as of 2017. Statista. Statista Inc.. Accessed: May 18, 2025. https://www.statista.com/statistics/952172/united-states-voice-digital-assistant-banking-usage-concerns/
The Financial Brand. "Consumers' Reasons for Not Using Voice Digital Assistant for Banking in The United States as of 2017." Statista, Statista Inc., 23 Jan 2018, https://www.statista.com/statistics/952172/united-states-voice-digital-assistant-banking-usage-concerns/
The Financial Brand, Consumers' reasons for not using voice digital assistant for banking in the United States as of 2017 Statista, https://www.statista.com/statistics/952172/united-states-voice-digital-assistant-banking-usage-concerns/ (last visited May 18, 2025)
Consumers' reasons for not using voice digital assistant for banking in the United States as of 2017 [Graph], The Financial Brand, January 23, 2018. [Online]. Available: https://www.statista.com/statistics/952172/united-states-voice-digital-assistant-banking-usage-concerns/