This statistic shows the importance of digital channels among tech-savvy insurance customers worldwide in 2018, by type. In 2018, 59.1 percent of tech-savvy insurance customers said that it was highly important to be able to conduct insurance transactions on the internet.
Importance of digital channels usage among tech-savvy insurance customers worldwide in 2018, by type
Characteristic
Share of respondents who think a given channel is important
Tech savvy customers were defined as "customers that use online and mobile channels frequently to conduct transactions such as purchasing electronics, clothes, food and groceries, paying bills, etc."
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Capgemini, & EFMA. (May 25, 2018). Importance of digital channels usage among tech-savvy insurance customers worldwide in 2018, by type [Graph]. In Statista. Retrieved May 11, 2025, from https://www.statista.com/statistics/954828/digital-channel-tech-savvy-insurance-customers-by-type-globally/
Capgemini, und EFMA. "Importance of digital channels usage among tech-savvy insurance customers worldwide in 2018, by type." Chart. May 25, 2018. Statista. Accessed May 11, 2025. https://www.statista.com/statistics/954828/digital-channel-tech-savvy-insurance-customers-by-type-globally/
Capgemini, EFMA. (2018). Importance of digital channels usage among tech-savvy insurance customers worldwide in 2018, by type. Statista. Statista Inc.. Accessed: May 11, 2025. https://www.statista.com/statistics/954828/digital-channel-tech-savvy-insurance-customers-by-type-globally/
Capgemini, and EFMA. "Importance of Digital Channels Usage among Tech-savvy Insurance Customers Worldwide in 2018, by Type." Statista, Statista Inc., 25 May 2018, https://www.statista.com/statistics/954828/digital-channel-tech-savvy-insurance-customers-by-type-globally/
Capgemini & EFMA, Importance of digital channels usage among tech-savvy insurance customers worldwide in 2018, by type Statista, https://www.statista.com/statistics/954828/digital-channel-tech-savvy-insurance-customers-by-type-globally/ (last visited May 11, 2025)
Importance of digital channels usage among tech-savvy insurance customers worldwide in 2018, by type [Graph], Capgemini, & EFMA, May 25, 2018. [Online]. Available: https://www.statista.com/statistics/954828/digital-channel-tech-savvy-insurance-customers-by-type-globally/
