Online marketplaces benefited from the purchasing behavior of Italian consumers during the coronavirus (COVID-19) outbreak. Between June and September 2020, the orders made on marketplaces of the furniture sector reported a decrease of 58.71 percent, compared to the same period of the previous year. In Italy, the online retail of products for pets declined by about 21 percentage points.
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Percentage change in marketing automation KPIs of marketplaces after the coronavirus (COVID-19) lockdown in Italy in 2020, by sector
Characteristic
Furniture
Parafarmaceutical
Fashion
Pet
Toys
Gardening
Views of product recommendations
103.49%
34.9%
-14.69%
-35.35%
54.21%
200.24%
Page views
51.98%
27.33%
-35.97%
-48.67%
19.53%
81%
Clicks on product recommendations
35.88%
177.27%
-8.89%
26.73%
113.15%
482.59%
Number of orders
-58.71%
54.76%
-4.73%
-20.72%
7.36%
76.29%
Created with Highcharts 7.2.2Percentage change103.49%103.49%51.98%51.98%35.88%35.88%-58.71%-58.71%34.9%34.9%27.33%27.33%177.27%177.27%54.76%54.76%-14.69%-14.69%-35.97%-35.97%-8.89%-8.89%-4.73%-4.73%-35.35%-35.35%-48.67%-48.67%26.73%26.73%-20.72%-20.72%54.21%54.21%19.53%19.53%113.15%113.15%7.36%7.36%200.24%200.24%81%81%482.59%482.59%76.29%76.29%FurnitureParafarmaceuticalFashionPetToysGardeningViews of product recommendationsPage viewsClicks on product recommendationsNumber of orders
-100%0%100%200%300%400%500%600%
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Adabra. (September 15, 2020). Percentage change in marketing automation KPIs of marketplaces after the coronavirus (COVID-19) lockdown in Italy in 2020, by sector [Graph]. In Statista. Retrieved July 05, 2025, from https://www.statista.com/statistics/978007/marketing-automation-kpis-during-coronavirus-italy/
Adabra. "Percentage change in marketing automation KPIs of marketplaces after the coronavirus (COVID-19) lockdown in Italy in 2020, by sector." Chart. September 15, 2020. Statista. Accessed July 05, 2025. https://www.statista.com/statistics/978007/marketing-automation-kpis-during-coronavirus-italy/
Adabra. (2020). Percentage change in marketing automation KPIs of marketplaces after the coronavirus (COVID-19) lockdown in Italy in 2020, by sector. Statista. Statista Inc.. Accessed: July 05, 2025. https://www.statista.com/statistics/978007/marketing-automation-kpis-during-coronavirus-italy/
Adabra. "Percentage Change in Marketing Automation Kpis of Marketplaces after The Coronavirus (Covid-19) Lockdown in Italy in 2020, by Sector." Statista, Statista Inc., 15 Sep 2020, https://www.statista.com/statistics/978007/marketing-automation-kpis-during-coronavirus-italy/
Adabra, Percentage change in marketing automation KPIs of marketplaces after the coronavirus (COVID-19) lockdown in Italy in 2020, by sector Statista, https://www.statista.com/statistics/978007/marketing-automation-kpis-during-coronavirus-italy/ (last visited July 05, 2025)
Percentage change in marketing automation KPIs of marketplaces after the coronavirus (COVID-19) lockdown in Italy in 2020, by sector [Graph], Adabra, September 15, 2020. [Online]. Available: https://www.statista.com/statistics/978007/marketing-automation-kpis-during-coronavirus-italy/
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