This statistic illustrates the rate of click and collect adoption by retailers in the United Kingdom (UK) as of November 2018, broken down by the retailers' store count. The highest rate of click and collect adoption was observed in retail chains with a store count between 51-100. Following this was retailers with a store count of over 251, with 70.7 percent of their stores offering their customers click and collect services.
* The source adds the following information: "Retailers selected for the study include only those with 10 or more physical store locations.
Included retailers each have a web-presence, be it merely a website, or an ecommerce platform for purchase.
Not all retailers in the study had online order-taking capabilities."
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OrderDynamics. (January 11, 2018). Rate of click and collect adoption in the United Kingdom (UK) as of November 2018, by retailer store count* [Graph]. In Statista. Retrieved June 14, 2025, from https://www.statista.com/statistics/987172/click-and-collect-retailer-store-adoption-united-kingdom-uk/
OrderDynamics. "Rate of click and collect adoption in the United Kingdom (UK) as of November 2018, by retailer store count*." Chart. January 11, 2018. Statista. Accessed June 14, 2025. https://www.statista.com/statistics/987172/click-and-collect-retailer-store-adoption-united-kingdom-uk/
OrderDynamics. (2018). Rate of click and collect adoption in the United Kingdom (UK) as of November 2018, by retailer store count*. Statista. Statista Inc.. Accessed: June 14, 2025. https://www.statista.com/statistics/987172/click-and-collect-retailer-store-adoption-united-kingdom-uk/
OrderDynamics. "Rate of Click and Collect Adoption in The United Kingdom (Uk) as of November 2018, by Retailer Store Count*." Statista, Statista Inc., 11 Jan 2018, https://www.statista.com/statistics/987172/click-and-collect-retailer-store-adoption-united-kingdom-uk/
OrderDynamics, Rate of click and collect adoption in the United Kingdom (UK) as of November 2018, by retailer store count* Statista, https://www.statista.com/statistics/987172/click-and-collect-retailer-store-adoption-united-kingdom-uk/ (last visited June 14, 2025)
Rate of click and collect adoption in the United Kingdom (UK) as of November 2018, by retailer store count* [Graph], OrderDynamics, January 11, 2018. [Online]. Available: https://www.statista.com/statistics/987172/click-and-collect-retailer-store-adoption-united-kingdom-uk/
